A family called today needing help. They were using another funeral
home for the cremation of their dad and needed to know how to get in contact
of the crematory that was providing the services. I was shocked and
told her that the funeral home that they are using should provide that
service for her. I ensured her that it is part of our services at no extra fee.
I went over our cheap cremation cost and provided her other options to
think about. At the end of the conversation she was happy with the
information I gave her. She said that I told her more information than the other funeral home had.

